Privacy Policy

1. Data controller

The controller responsible for processing the personal data collected on this website is:

Name: Marco Dinis
Activity: Osteopath
Phone: +351 914 640 127
Email: consultas@osteopatamarcodinis.com
Address: Centro Comercial de Londres, Rua de Oslo 11, Piso 1, Loja AC-135, 4460-387 Senhora da Hora, Portugal

2. Personal data collected

This website collects only the personal data voluntarily provided through the contact form, namely:

• Name;
• Phone number;
• Email address;
• Type of consultation selected;
• Availability indicated for the consultation;
• Information entered in the «Reason for contact» field.

Data is collected only to the extent necessary to respond to the contact request, clarify questions and, where applicable, arrange an appointment.

3. Purposes of processing

The data provided is used exclusively to:

• Respond to contact requests;
• Contact the user regarding the request made;
• Provide information about consultations;
• Manage appointment requests;
• Answer questions related to the services offered.

The data will not be used for purposes other than those indicated without an adequate legal basis for such processing.

4. Legal basis

The processing of data provided through the contact form is based on the data subject's consent, expressed through explicit acceptance when the form is submitted (Article 6(1)(a) GDPR).

When the contact evolves into scheduling or carrying out a consultation, the processing of the data necessary for that management is based on pre-contractual steps and the performance of the service requested by the data subject (Article 6(1)(b) GDPR).

5. Data retention

Personal data is retained only for the period necessary for the purposes for which it was collected and, where applicable, for the period required to comply with legal obligations. After that period, the data is securely deleted.

6. Data sharing

The personal data collected on this website is not sold to third parties.

[INFORMATION TO BE COMPLETED — if technology providers are used for website hosting, email sending, forms or visit statistics, identify them here, stating their purpose. Currently no third-party services are configured to receive data from the form.]

7. Data subjects' rights

Under the GDPR, and where applicable, the data subject may exercise the following rights:

• Right of access to personal data concerning them;
• Right to rectification of inaccurate or incomplete data;
• Right to erasure of data ("right to be forgotten");
• Right to restriction of processing;
• Right to object to processing;
• Right to data portability.

To exercise any of these rights, you may contact the data controller by phone at +351 914 640 127 or by email as indicated in point 1. The request will be handled as promptly as possible, in accordance with the law.

You may also withdraw your consent at any time, without affecting the lawfulness of the processing carried out based on consent previously given.

8. Right to lodge a complaint

Without prejudice to any other administrative or judicial remedy, the data subject has the right to lodge a complaint with the competent supervisory authority in Portugal, the Comissão Nacional de Proteção de Dados (CNPD, the Portuguese Data Protection Authority), through its official website: www.cnpd.pt.

9. Security

Appropriate technical and organisational measures are adopted to protect personal data against unauthorised access, alteration, disclosure, loss or destruction.

10. Cookies

This website does not use tracking cookies or analytics tools that collect identifiable personal data. Should this change, this section will be updated accordingly.

11. Changes to this policy

This Privacy Policy may be updated whenever necessary, in particular to reflect legal changes or changes to how the website operates. The version in force will always be the one available on this page.

Last updated: September 2026.